login not working... everywhere else is.

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
New Member
Posts: 2
Joined: Tue Feb 08, 2011 3:44 pm login not working... everywhere else is.

Postby JonathanGawrych » Tue Feb 08, 2011 4:10 pm

[color="black"]Hello. I started a account around a month ago and started editing it. I have only halfway completed it. Recently I tried to sign on, but every single time I get this error:



Sorry, something went wrong. It's probably because of one of the following reasons:

  • A server may be down. It's not your fault. We're on our way to fix it right now.
  • This part of the site is not available to you. Only website administrators can access it.

500 Internal Server Error


This happens at different times, on different days, on different computers, and different browsers, so I know this isn't a client side error. My friends can sign at the same time too. The weird thing is that I can sign into every other site, including,,,, etc.

So, I've tried to submit a support ticket of some sorts by using this site:

It says that "Our support staff will respond within 24 hours." I submitted one 3 weeks ago... then I tried again 2 weeks ago, neither with a response (and the response isn't in my spam folder of my email, cause I checked there and I don't have the spam filter active)

Does anyone know if there is someone I can call or something? I would like some sort of feedback to know if someone is working on the problem.

Thank you,
Jonathan Gawrych[/color]

New Member
Posts: 2
Joined: Tue Feb 08, 2011 3:44 pm

Postby JonathanGawrych » Fri Feb 18, 2011 12:30 pm

It finally got fixed! yay.

It took about a month, but I guess patience is a virtue

Jonathan Gawrych

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