Hello;
I've logged in with my user name and password-no problem
EXCEPT it's not allowing me to enter my MRN. Says account already exists with my number. Is there a way to delete my account and start over or merge accounts?
Duplicate Account?
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- Senior Member
- Posts: 2637
- Joined: Sun May 09, 2010 9:16 pm
- Location: Washington, USA
Re: Duplicate Account?
You could use the recovery option to recover you account that has your MRN linked to it. Or you will need to work with your ward or branch clerk who can put you in contact with the global service center - they have the ability to merge accounts.
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- Community Administrator
- Posts: 34417
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Duplicate Account?
Only if you still have the phone number or email attached to that document. The option of recovering the username via the MRN is no longer available.davesudweeks wrote:You could use the recovery option to recover you account that has your MRN linked to it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.