Deleted Authentication app
-
- New Member
- Posts: 1
- Joined: Sat May 18, 2019 5:05 am
Deleted Authentication app
After having set up the two-step verification with the LDS authentication app, I deleted the authentication app, thinking I didn't need it since I never used it. Now I want to change something in my personal settings (my address) but now I need to have the authentication app. I re-installed it on my phone, but I can't find how to link it to my account again. How do I solve this?
-
- Community Moderators
- Posts: 11472
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: Deleted Authentication app
Your address comes from your membership record, and to change it you will have to ask your ward clerk to make the change there.kprosman wrote:Now I want to change something in my personal settings (my address) . . .
Other than that, I do not know how to link the authentication app again.
- sbradshaw
- Community Moderators
- Posts: 6259
- Joined: Mon Sep 26, 2011 9:42 pm
- Location: Utah
- Contact:
Re: Deleted Authentication app
You'll need to work with your clerk to contact the Global Service Center – they can reset the authentication settings on your account.
Samuel Bradshaw • If you desire to serve God, you are called to the work.