My 11 yr old forgot his username and password, but we can't reset it with the MRN and if we use the number or email it only associates my husband's account. According to lds tools, my son's name is associated with an old email that is no longer usable. (An old work account of my husband)
Is there any way to reset his account?
Minors Sign in Reset
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Re: Minors Sign in Reset
I came here looking for a solution to the same issue. I hope it's okay to post on your thread so I can see if anyone is able to help.
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Re: Minors Sign in Reset
Work with your ward clerk who will be able to get you into contact with the Global Service Center (GSC).
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?