Unable to sign in to account

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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vbates
New Member
Posts: 1
Joined: Mon Mar 11, 2019 2:45 pm

Unable to sign in to account

#1

Post by vbates »

My father and I have been trying for months to sign into his LDS account and it keeps coming back saying no account even when using his MRN number and trying to get a new account. Nothing has worked. We have asked the people at our church with assistance and she gets the same thing.
scgallafent
Church Employee
Church Employee
Posts: 3025
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Unable to sign in to account

#2

Post by scgallafent »

Your father has an LDS Account. Have you tried recovering the existing LDS Account?
Dami_M
New Member
Posts: 1
Joined: Tue Mar 12, 2019 6:45 pm

Re: Unable to sign in to account

#3

Post by Dami_M »

no puedo entrar a mi cuenta lds con el nombre de usuario y contraseña ingresados, he intentado recuperar mi nombre de usuario pensando que quiza pude cometer algun error, pero aun asi no puedo.
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