It won’t let me using any of my answers for the questions
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vevasnyder
- New Member
- Posts: 1
- Joined: Thu Feb 14, 2019 9:18 pm
It won’t let me using any of my answers for the questions
Security questions it won’t take my answers that I have always used
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rmrichesjr
- Community Moderators
- Posts: 3857
- Joined: Thu Jan 25, 2007 11:32 am
- Location: Dundee, Oregon, USA
Re: It won’t let me using any of my answers for the questions
If the code that checks the answers is case sensitive, is there a possibility your caps-lock might be on?
Do any of the responses indicate the account might have been locked due to too many failed attempts? If so, it may be worth waiting a few hours and trying again. I don't know exactly how long the locks last.
Otherwise, some help/support/recovery options are mentioned in the announcement thread/topic at the top of this (the "LDS Account") forum: https://tech.lds.org/forum/viewtopic.php?f=92&t=30383
Do any of the responses indicate the account might have been locked due to too many failed attempts? If so, it may be worth waiting a few hours and trying again. I don't know exactly how long the locks last.
Otherwise, some help/support/recovery options are mentioned in the announcement thread/topic at the top of this (the "LDS Account") forum: https://tech.lds.org/forum/viewtopic.php?f=92&t=30383
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sbradshaw
- Community Moderators
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- Joined: Mon Sep 26, 2011 9:42 pm
- Location: Utah
- Contact:
Re: It won’t let me using any of my answers for the questions
Are you having trouble setting up your security questions, or signing in after you've already set them up?
Samuel Bradshaw • If you desire to serve God, you are called to the work.