Two Account

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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Alexis.Kerr
New Member
Posts: 1
Joined: Sun Dec 02, 2018 10:01 pm

Two Account

#1

Post by Alexis.Kerr »

Hi!

When I first joined the Church, I had made an LDS account under my previous e-mail, which no longer exists. Since, I have made an account with my new e-mail. As I am trying to enter my Membership Record Number, the website is saying that an account is already established with my MRN. Is there a way that my old account can be deleted?

Please, let me know as soon as possible.

Thank you!
rmrichesjr
Community Moderators
Posts: 3829
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Two Account

#2

Post by rmrichesjr »

Please refer to the announcement topic/thread at the top of this (LDS Account) forum:

https://tech.lds.org/forum/viewtopic.php?f=92&t=30383

I'm not certain whether you'll be able to use the 'forgot my username - find by MRN' to get access to the older account. You'll likely need to use either the official help/support request web form or have your ward clerk contact the GSC to merge the accounts.
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