Hi!
When I first joined the Church, I had made an LDS account under my previous e-mail, which no longer exists. Since, I have made an account with my new e-mail. As I am trying to enter my Membership Record Number, the website is saying that an account is already established with my MRN. Is there a way that my old account can be deleted?
Please, let me know as soon as possible.
Thank you!
Two Account
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- Community Moderators
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Re: Two Account
Please refer to the announcement topic/thread at the top of this (LDS Account) forum:
https://tech.lds.org/forum/viewtopic.php?f=92&t=30383
I'm not certain whether you'll be able to use the 'forgot my username - find by MRN' to get access to the older account. You'll likely need to use either the official help/support request web form or have your ward clerk contact the GSC to merge the accounts.
https://tech.lds.org/forum/viewtopic.php?f=92&t=30383
I'm not certain whether you'll be able to use the 'forgot my username - find by MRN' to get access to the older account. You'll likely need to use either the official help/support request web form or have your ward clerk contact the GSC to merge the accounts.