Having trouble with family search app

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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jstfirecracker
New Member
Posts: 1
Joined: Wed Jun 27, 2018 7:48 pm

Having trouble with family search app

#1

Post by jstfirecracker »

Please help. I’ve been trying to log onto the family search app on my iPod six and it says I have the wrong username or password and I keep changing both of them. I’ve tried deleting the app, signing in through the LDS account. When I do this it takes me to the website. Then I have no records of anybody else( no names or anything), and I am not sure if I am knowledgeable to go through my whole family tree. When you get on the app it has it all. Please help me
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