name and member number dont match

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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Selorian1
New Member
Posts: 1
Joined: Wed May 23, 2018 12:49 pm

name and member number dont match

#1

Post by Selorian1 »

I am trying to help my future son-in-law to get an lds membership , because he starts working at the deseret industries and needs to have an account....it keeps saying that something is wrong that his b-day and membership# dont match. What do I do?
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: name and member number dont match

#2

Post by russellhltn »

He needs to contact his ward clerk or ward membership clerk to get the correct MRN and verify that his birthday is recorded correctly.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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