My phone number was changed, but not by me.

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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marilynkh
New Member
Posts: 1
Joined: Tue Mar 06, 2018 1:18 pm

My phone number was changed, but not by me.

#1

Post by marilynkh »

I received a notice that someone changed my phone number. My number on my LDS account is still {number removed - this is a public forum}. Nobody had the right to change my number.
Last edited by russellhltn on Tue Mar 06, 2018 1:38 pm, edited 1 time in total.
Reason: Removed personal phone number
russellhltn
Community Administrator
Posts: 34511
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: My phone number was changed, but not by me.

#2

Post by russellhltn »

I'm not sure about the number on the account, but the ward can update your contact information.

But then, we've seen a number of messages like yours about a change that doesn't seem to have changed anything.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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