Membership number confusion

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mcguires
New Member
Posts: 3
Joined: Thu Jan 25, 2018 3:06 pm

Membership number confusion

Postby mcguires » Thu Jan 25, 2018 3:10 pm

When I log in to LDS.org using my user name and password my name and information comes up. However when I am trying to fill out an application for a service mission and log-in using my user name and password it tells me that I am filling out the application and it is under my husbands name. I am using the same user name and password. How can I get my husbands name off of my membership number so that I can complete a mission application?

Sharon

russellhltn
Community Administrator
Posts: 23283
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Membership number confusion

Postby russellhltn » Thu Jan 25, 2018 4:13 pm

When you go to ldsaccount.lds.org, what birth date is listed? Yours, or your husband's?

I suspect the problem is that you have his MRN recorded on your account.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

mcguires
New Member
Posts: 3
Joined: Thu Jan 25, 2018 3:06 pm

Re: Membership number confusion

Postby mcguires » Thu Jan 25, 2018 5:03 pm

It is my birthday and my membership number listed.

mcguires
New Member
Posts: 3
Joined: Thu Jan 25, 2018 3:06 pm

Re: Membership number confusion

Postby mcguires » Thu Jan 25, 2018 5:06 pm

I even submitted the information to get my user name and password by entering my membership number and birthday. I used that user name and entered a new password - the profile shows it is me, with my birthday - yet my husbands name comes up when I go to fill out the application.

russellhltn
Community Administrator
Posts: 23283
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Membership number confusion

Postby russellhltn » Thu Jan 25, 2018 5:08 pm

Ok, that's odd. Is the rest of the information at ldsaccount.lds.org correct for you?

The only other thing I can think if is that it's not really the site that's confused, but that your browser is auto-filling your husband's information.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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