Says a member # already exists
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- New Member
- Posts: 1
- Joined: Tue Dec 19, 2017 7:34 am
Says a member # already exists
I cannot login to LDS Tools because it says to update the membership number and they’ll be is not a word. When I try to do that it says that the member member already existing account or possibly the email address. If there is another account which I was having problems and I believe them I have set up another one with someone else when I was working on genealogy in the church, it most likely is the wrong email address. I only need one account and the ones that I have and the one that I sign into, has an email address of yburch1956@gmail.com and logon Id is yburch56
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- New Member
- Posts: 1
- Joined: Wed Dec 20, 2017 4:14 pm
Re: Says a member # already exists
I’m having the same issue. How did you fix it?
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- New Member
- Posts: 1
- Joined: Fri Dec 29, 2017 12:41 am
Re: Says a member # already exists
I'm experiencing the same problem when I try to apply for the BYU Idaho pathway program. How do I delete the duplicate account?
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Says a member # already exists
See PLEASE READ FIRST: Answers to Most LDS Account Problems, in particular the question "I get a message that my email or phone number is already attached to an LDS Account."