membership status

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
Orchidjewels
New Member
Posts: 1
Joined: Tue Dec 12, 2017 9:33 am

membership status

Postby Orchidjewels » Tue Dec 12, 2017 9:37 am

Help please. When I tried to access my stake information it wouldn't give me anything. Then I clicked on the button for member ship status, it says that I am not a member !!!!!! How do I change this?

russellhltn
Community Administrator
Posts: 24567
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: membership status

Postby russellhltn » Tue Dec 12, 2017 10:33 am

See item #5 on LDS Account Help Page
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

benstapley76
New Member
Posts: 1
Joined: Sun Dec 17, 2017 11:40 am

Re: membership status

Postby benstapley76 » Sun Dec 17, 2017 11:43 am

russellhltn wrote:See item #5 on LDS Account Help Page

I have this same issue and I’ve tried step No. 5 and it just keeps telling me I’ve “indicated I am not a member. Please change Your membership status”. But it does not tell me how to do this or where to go. When I enter my membership number I just get the same message over and over. How do I change my membership status? Putting in my records number and birthday just sends me chasing my own tail again...

rmrichesjr
Community Moderators
Posts: 1557
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon

Re: membership status

Postby rmrichesjr » Thu Jan 25, 2018 8:26 pm

In the second post in this topic/thread, russellhltn suggested item #5 in the LDS Account Help page: https://ldsaccount.lds.org/help

For anyone who has not tried that procedure, that would be a good thing to try first.

While it's not entirely clear whether the situations described in this topic match the symptoms of duplicate accounts (one with the MRN, one without), one option to find out whether that might be the case is to use the 'forgot my username' link and using your MRN to try to retrieve the username (and temporary password) for the account linked to that MRN. If you do have duplicate accounts, your ward clerk can help you merge them.

Even for cases that do not involve duplicate accounts, your ward clerk should be able to help get things fixed. Alternatively, you can use the link at the bottom of the help page mentioned above. The first post in this forum has more information on the latter procedure: https://tech.lds.org/forum/viewtopic.php?f=92&t=30383

dennishaymore
New Member
Posts: 1
Joined: Mon Jan 29, 2018 6:38 pm

Re: membership status

Postby dennishaymore » Mon Jan 29, 2018 6:45 pm

I need help to add my membership record number to my account, when I add my MRN it tells me the account already exists or Birthday and name I have my MRN from my Bishop trying to add to my account . I did have an account as a non member now I am a member help please .


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