MRN is invalid, lds.org says I’ve selected to not be a member of the lds church??

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
joshmalyon
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MRN is invalid, lds.org says I’ve selected to not be a member of the lds church??

Postby joshmalyon » Tue Nov 14, 2017 4:08 pm

My lds.org account is not connected to my MRN and says that I’ve selected to not be a member of the church. What is possible for me to do to connect my MRN to the account?

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aebrown
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Re: MRN is invalid, lds.org says I’ve selected to not be a member of the lds church??

Postby aebrown » Tue Nov 14, 2017 4:12 pm

joshmalyon wrote:My lds.org account is not connected to my MRN and says that I’ve selected to not be a member of the church.

It doesn't actually say that you've "selected to not be a member of the church"; rather it says "You have stated that you are not a member of The Church of Jesus Christ of Latter-day Saints. Change your membership status to gain full access." So if you are a member of the Church, you simply need to connect your MRN to your account and then you'll be able to access member-specific functions of the various Church websites.

joshmalyon wrote:What is possible for me to do to connect my MRN to the account?

See the question "Why can't I log into the LDS.org directory, calendar, or other Church tools?" in the LDS Account Help.

If you have followed those instructions and are still having problems, please post a response detailing what you tried to do and what error messages or other responses you may have received.

al_lewis_1553@yahoo.com
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Re: MRN is invalid, lds.org says I’ve selected to not be a member of the lds church??

Postby al_lewis_1553@yahoo.com » Wed Apr 18, 2018 7:22 pm

I'm attempting to add my membership record number in my account settings under "membership". I have the MRN and the DOB entered correctly, but upon entering the information, continue to get a prompt that read "Either the MRN and/or the Birth Date is not valid or the account already exists". The account does exist, as I'm currently logged in, but something in my initial setup isn't flagging me as a current member. Not sure how to update that and not sure how to get the site to accept my MRN. Any help would be great.

russellhltn
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Re: MRN is invalid, lds.org says I’ve selected to not be a member of the lds church??

Postby russellhltn » Wed Apr 18, 2018 7:48 pm

al_lewis_1553@yahoo.com wrote:"Either the MRN and/or the Birth Date is not valid or the account already exists". The account does exist, as I'm currently logged in

I'd suggest logging out and then on the login screen, click on the "Forgot your username?" link. Use the Membership Record Number (MRN) option to see if there is an account that's using your MRN. It might have been created a long time ago for FamilySearch and forgotten about.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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