Multiple Accounts

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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willardl
New Member
Posts: 4
Joined: Tue Sep 06, 2016 3:05 am

Multiple Accounts

#1

Post by willardl »

We just set my teenage sons lds.org account up so he could pay tithing online. He has paid twice now. However, tonight we went to update his information and enter his membership record number when we a notice was given that he has more than one account. We do not know about any other accounts. HELP! What do we do?
scgallafent
Church Employee
Church Employee
Posts: 3025
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Multiple Accounts

#2

Post by scgallafent »

You will need to identify the duplicate account and then have your ward clerk contact the Global Service Center to combine the duplicate accounts.

See https://tech.lds.org/forum/viewtopic.php?f=92&t=29985.
willardl
New Member
Posts: 4
Joined: Tue Sep 06, 2016 3:05 am

Re: Multiple Accounts

#3

Post by willardl »

Thank you!
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