Account made falsely
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- New Member
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Account made falsely
An account was made using my email and phone number and I would like to shut it down. I know the log in details but I don't know how to close the account. Please help me thanks
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- Community Moderators
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Re: Account made falsely
I believe I would visit with the ward clerk and have him contact the Global Service Center with you to explain the situation.
- Mikerowaved
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Re: Account made falsely
The answer given was to contact the ward clerk and with you contact the Global Service Center. This could be in person or a conference call. Either way, it's the correct action to take. The GSC will work swiftly right then and there to make things right.mjhuff73 wrote:The church really needs to create a security incident hotline number. This is not acceptable when there are situations where PII compromise and identity theft could be involved. The answer of "contact a ward clerk" who is likely not literate in matters of cyber security, who will then likely "get around to it" and contact a service center and likely hear back in 3 to 5 business days just isn't an appropriate response to ID theft and account compromise.
So we can better help you, please edit your Profile to include your general location.