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Change Username

Posted: Fri Sep 29, 2017 2:27 pm
by hippomom
I would like to change my username; however, the instructions for doing so are impossible to follow. the instructions say to access "Personal Information" and then type the new username in the "User name" field. On my "Personal information" page, there is no box for the username. It simply lists my current username and there is no way to change it. Help!

Re: Change Username

Posted: Fri Sep 29, 2017 2:30 pm
by russellhltn
Are you going to ldsaccount.lds.org? For myself, the "username" is in a box and I can just go in a edit it. There's no need to click a edit button.

However, If you have a "Workforce" tab, you may not be allowed to change it. In that case, you'd have to work though support as there's multiple systems that have to be updated.

Re: Change Username

Posted: Fri Sep 29, 2017 2:37 pm
by danpass
hippomom wrote:I would like to change my username; however, the instructions for doing so are impossible to follow. the instructions say to access "Personal Information" and then type the new username in the "User name" field. On my "Personal information" page, there is no box for the username. It simply lists my current username and there is no way to change it. Help!
When I go to my Personal Information page, there are 3 fields which are changeable. These are "Display Name", "Username" and "Preferred Language". Are any of these changeable on your page?

Re: Change Username

Posted: Fri Sep 29, 2017 2:40 pm
by aebrown
danpass wrote:When I go to my Personal Information page, there are 3 fields which are changeable. These are "Display Name", "Username" and "Preferred Language". Are any of these changeable on your page?
Everyone can change their Display Name or Preferred Language. But members of the workforce cannot change their Username.

Re: Change Username

Posted: Tue Jan 15, 2019 12:41 am
by uweregreat
aebrown wrote:
danpass wrote:When I go to my Personal Information page, there are 3 fields which are changeable. These are "Display Name", "Username" and "Preferred Language". Are any of these changeable on your page?
Everyone can change their Display Name or Preferred Language. But members of the workforce cannot change their Username.
Any reason as to why the workforce can't change their username?

Re: Change Username

Posted: Tue Jan 15, 2019 12:56 am
by russellhltn
uweregreat wrote:Any reason as to why the workforce can't change their username?
Probably because it would break links between systems. You'd suddenly become a non-employee.