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LDS Account Issues - (CCB)

Posted: Sun Sep 17, 2017 1:51 pm
by lewisme
I'm trying to set up an LDS Account for my daughter to start online seminary.
It's indicates there is already an account with her MRN #.

I do not recall the UN or PW for it.

How can I reset the account and creat a NEW account or is there a phone # I can call to talk with someone to work through it.

Re: LDS Account Issues - (CCB)

Posted: Sun Sep 17, 2017 3:03 pm
by russellhltn
Use the "forgot username" link on the login page and use the MRN option to recover that username.

Re: LDS Account Issues - (CCB)

Posted: Sun Sep 17, 2017 4:27 pm
by lewisme
Thanks!!!

I tried it and was SUCCESSFUL.
Much appreciated.