LDS Account Issues - (CCB)

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
lewisme
New Member
Posts: 3
Joined: Thu Apr 18, 2013 5:14 pm

LDS Account Issues - (CCB)

Postby lewisme » Sun Sep 17, 2017 12:51 pm

I'm trying to set up an LDS Account for my daughter to start online seminary.
It's indicates there is already an account with her MRN #.

I do not recall the UN or PW for it.

How can I reset the account and creat a NEW account or is there a phone # I can call to talk with someone to work through it.

russellhltn
Community Administrator
Posts: 22542
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: LDS Account Issues - (CCB)

Postby russellhltn » Sun Sep 17, 2017 2:03 pm

Use the "forgot username" link on the login page and use the MRN option to recover that username.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

lewisme
New Member
Posts: 3
Joined: Thu Apr 18, 2013 5:14 pm

Re: LDS Account Issues - (CCB)

Postby lewisme » Sun Sep 17, 2017 3:27 pm

Thanks!!!

I tried it and was SUCCESSFUL.
Much appreciated.


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