Page 1 of 1

All my data was lost for password change

Posted: Sun Sep 10, 2017 10:41 am
by lopezestrada
I recently tried to sign in but the the password said to be incorrect, so I clicked on "Forget password" and reset it. I thought everything was Ok, but when I went to the Home Page i could see all was blank and in recent persons was only me. I check my Tree and I am the only person.

What happened? What abput all my research of years and years? should I rebuild it again?

Please help! :oops:

Re: All my data was lost for password change

Posted: Mon Sep 11, 2017 10:32 am
by sbradshaw
Do you have more than one LDS Account? Chances are you filled in your tree with one account, but the last time you logged in you were using a different account.