"We have experienced a problem..."

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
petefin
New Member
Posts: 1
Joined: Sun Jun 05, 2016 9:33 am

"We have experienced a problem..."

Postby petefin » Sun Sep 03, 2017 9:46 am

I can't login to leader and clerk resources this morning for some reason on my laptop (I can still do so on my phone, but some features aren't available there). When I enter my username and password, it just processes for a while and then gives me the error, "We have experienced a problem. Please try again in a few minutes." Anyone else experiencing this?

josesalvadorguerrasalinas
New Member
Posts: 1
Joined: Sun Sep 03, 2017 7:02 pm

Re: "We have experienced a problem..."

Postby josesalvadorguerrasalinas » Sun Sep 03, 2017 7:06 pm

I have that problem too, I have not being able to access to LDS.org, I changed for several times my password "successfully" and then at the time of login and gives me the "We have experienced a problem..." or that my user or password is wrong message. How do I get a personalized support?


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