2 LDS accounts for one person

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
joshuagillman
New Member
Posts: 1
Joined: Fri Sep 01, 2017 1:06 pm

2 LDS accounts for one person

Postby joshuagillman » Fri Sep 01, 2017 1:14 pm

I have two LDS accounts one I made years ago and the other I made as I became employed with the Church. Now that they are checking recommends with my LDS account it states that I am not a member and I need to type in my membership number. I have tried this and it says that number already connects to another LDS account. ( which is true ) I called the help desk and they said they were not able to delete any one of my account or they are not able to link the two together.

russellhltn
Community Administrator
Posts: 25901
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: 2 LDS accounts for one person

Postby russellhltn » Fri Sep 01, 2017 1:17 pm

Which help desk did you call? It's been my understanding that they can.

But what all is tied in with the account that doesn't have your MRN? It might be simpler just to abandon that one and not use it anymore.
Have you searched the Help Center? Try doing a Google search and adding "site:lds.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.


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