Login challenges

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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Joined: Mon Aug 28, 2017 7:18 pm

Login challenges

Postby agshum » Mon Aug 28, 2017 7:22 pm

Right now my husband's username and password are on my computer. We use this for the donations site, however, I need to be able to log in/sign in with my own name and member number so I can access the records for our ward for Relief Society Presidency needs. Why can I not find a place to add or change the log in name and password. I have an LDS account, but when I try to log in with "my account" it will only accept my husbands. My name is diandshumway... my husbands is agshum

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Re: Login challenges

Postby russellhltn » Mon Aug 28, 2017 7:29 pm

That's a browser issue that has nothing to do with the church's servers. It's been set to memorize your husband's account.

Usually, what I see is that it will fill in the one account information, but you can change/override it. Are you not able to do that?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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