Locked out of my account

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
Post Reply
dcmooth
New Member
Posts: 1
Joined: Wed Aug 23, 2017 8:29 am

Locked out of my account

#1

Post by dcmooth »

About 2 weeks ago I was locked out of my account. I was in the process of trying to change my password when some error occurred and I could not continue the process. My password is expired. I tried recovering my account through my email, my membership record number, but in all instances I am told that this is not available for my account. I sent 2 emails to lds.org, but I have not had a response. Any suggestions
Top
lajackson
Community Moderators
Posts: 11477
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Locked out of my account

#2

Post by lajackson »

Contact your ward clerk who will be able to contact the Global Service Center for you. The GSC will be able to resolve the situation.
Top
Post Reply

Return to “Church Account”