My son is 12 and is trying to set up a LDS account so he can work on family history. He went through the setup process and I authorized his account via email. However, now when he goes to sign into any LDS site, he gets an error message that says he needs to verify his contact info at ldsaccount.lds.org.
The only problem is that when he clicks the link, it takes him to the same LDS login and gives him the same error message, making it impossible for him to access any of the sites that require a login. Any ideas on how I can get this fixed for him? Thanks.
LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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