2 account

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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hector_gamez
New Member
Posts: 1
Joined: Tue Aug 01, 2017 2:10 pm

2 account

#1

Post by hector_gamez »

Apparently I ha ;) d already and account and right now when I put in my memembership number it indicates that I have an account. what can i do?
jdlessley
Community Moderators
Posts: 9914
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: 2 account

#2

Post by jdlessley »

It is possible you created an account in the past, or even someone else did that for you, for something else such as FamilySearch. If there is another account registered with your MRN you can find out what it is by going to the LDS Account sign-in screen and click the "Forgot your username?" link and use the MRN and birthday option to recover the username. Once you have the username you can click the "Forgot your password?" link and again use the MRN and birthday option to reset the password.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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