2 account

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
hector_gamez
New Member
Posts: 1
Joined: Tue Aug 01, 2017 1:10 pm

2 account

Postby hector_gamez » Tue Aug 01, 2017 1:12 pm

Apparently I ha ;) d already and account and right now when I put in my memembership number it indicates that I have an account. what can i do?

jdlessley
Community Moderators
Posts: 6686
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: 2 account

Postby jdlessley » Tue Aug 01, 2017 7:24 pm

It is possible you created an account in the past, or even someone else did that for you, for something else such as FamilySearch. If there is another account registered with your MRN you can find out what it is by going to the LDS Account sign-in screen and click the "Forgot your username?" link and use the MRN and birthday option to recover the username. Once you have the username you can click the "Forgot your password?" link and again use the MRN and birthday option to reset the password.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?


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