Cannot access regular, home gmail account

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
aljones1961
New Member
Posts: 1
Joined: Tue Aug 01, 2017 10:23 am

Cannot access regular, home gmail account

Postby aljones1961 » Tue Aug 01, 2017 10:25 am

Hello. I cannot access my regular/home gmail account. Every time I try to get to my regular gmail, the church account comes up and will not let me access my normal, home gmail account or signin. Can you help? :|

russellhltn
Community Administrator
Posts: 22849
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Cannot access regular, home gmail account

Postby russellhltn » Tue Aug 01, 2017 10:27 am

I'd suggest you log out of your church account in order to access gmail. Either that, or you need to use a different browser.

It's my understanding that some church email accounts are branded gmail accounts. So when you go to gmail, you're taken to the account you're already logged in.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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