Duplicate information prevents me from updating my account

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teocratico
New Member
Posts: 1
Joined: Mon Jul 24, 2017 11:07 pm

Duplicate information prevents me from updating my account

Postby teocratico » Mon Jul 24, 2017 11:16 pm

My name is Rafael [removed] Mazariegos
My membership #: [removed]
Username: teocratico

I tried to update the email and phone number to my current phone number, and apparently, I have duplicated accounts.
The correct email should be: [removed]
The correct phone number: [removed]

Since I noticed that I have duplicated accounts, could you please merge them into 1?
I cannot make any updates until the duplicates are resolved.

Finally, the year of my birth should be [removed] (not [removed]). It needs to be updated in the church records.

Thank you
Last edited by russellhltn on Tue Jul 25, 2017 12:50 am, edited 1 time in total.
Reason: personal ifnormation removed

russellhltn
Community Administrator
Posts: 22160
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Duplicate information prevents me from updating my account

Postby russellhltn » Tue Jul 25, 2017 12:54 am

No one here can edit your information. Some information has been removed since this is a public forum.

I'd suggest working with your ward clerk on most of those corrections. He'll have to call Global Service Desk on the merging of accounts, but he can probably fix the others.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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