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Forgot Password and the Recovery Option failed

Posted: Mon Jul 24, 2017 5:42 am
by tandimanpn
So i forgot my password after several times changing it due to the instruction i received through emails, saying that i have to keep changing my password every 3 months. I got to a point where i finally forgot my password and when i tried to do the password recovery option, it asks me a couple security questions which i never set previously. So i could not answer the security questions and i could never get my password recovered. Is there any other way?

Re: Forgot Password and the Recovery Option failed

Posted: Tue Jul 25, 2017 4:20 pm
by sbradshaw
Have you tried using the email recovery option or the membership record number recovery option?