Forgot Password and the Recovery Option failed

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
tandimanpn
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Joined: Mon Jul 24, 2017 4:38 am

Forgot Password and the Recovery Option failed

Postby tandimanpn » Mon Jul 24, 2017 4:42 am

So i forgot my password after several times changing it due to the instruction i received through emails, saying that i have to keep changing my password every 3 months. I got to a point where i finally forgot my password and when i tried to do the password recovery option, it asks me a couple security questions which i never set previously. So i could not answer the security questions and i could never get my password recovered. Is there any other way?

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sbradshaw
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Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
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Re: Forgot Password and the Recovery Option failed

Postby sbradshaw » Tue Jul 25, 2017 3:20 pm

Have you tried using the email recovery option or the membership record number recovery option?
Samuel Bradshaw • If you desire to serve God, you are called to the work.


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