My MRN has been attached to a different account

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
rgell71
New Member
Posts: 1
Joined: Sat Jul 22, 2017 4:57 pm

My MRN has been attached to a different account

Postby rgell71 » Sat Jul 22, 2017 4:59 pm

I received a message that my MRN was attached to a different account and I can't get access to my ward directory and it's not added to my tithing slips

russellhltn
Community Administrator
Posts: 22199
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: My MRN has been attached to a different account

Postby russellhltn » Sat Jul 22, 2017 5:02 pm

Odds are that it's an account you've created for something else - such as FamilySearch.

At the sign in screen, click the "forgot" link and use the MRN and birthdate option to recover the username for that account. If you've forgotten the password, you can do the same to reset the password.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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