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Unable to change contact information

Posted: Mon Jul 03, 2017 11:44 am
by douglaslloydpatterson
I am trying to update my contact information on my LDS account. I found the correct place to do it. After I input my updated information I click on the "save" button. It then does it's little "processing" icon and then the icon goes away. When I go to navigate away from the page, however, I get a message that says my information has not been saved yet. I have tried different browsers and different computers and I have run into the same problem. It seems that no matter how many times I click on that "save" button it just won't save. Any ideas of what might be going on? Has anyone else had this problem before? I appreciate any help you might be able to give. -Doug

Re: Unable to change contact information

Posted: Mon Jul 03, 2017 1:21 pm
by russellhltn
What web page are you using? ldsaccount.lds.org, or the ward directory?