I am new executive secretary, can't access the Leader and Clerk Resources ...

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mixerman
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I am new executive secretary, can't access the Leader and Clerk Resources ...

Postby mixerman » Wed Jun 28, 2017 11:21 am

Just says access denied. I have been in for 6 weeks.

Is there an phone # or email I can reach out to does anyone know?

thanks!

scgallafent
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Location: Riverton, Utah

Re: I am new executive secretary, can't access the Leader and Clerk Resources ...

Postby scgallafent » Wed Jun 28, 2017 11:23 am

There is a network issue in the data center that has been causing problems this morning.

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sbradshaw
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Re: I am new executive secretary, can't access the Leader and Clerk Resources ...

Postby sbradshaw » Wed Jun 28, 2017 11:45 am

Have you been able to log in before (for the past 6 weeks), or is this the first time you've tried to log in?
Samuel Bradshaw • If you desire to serve God, you are called to the work.

mixerman
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Posts: 5
Joined: Wed Jun 28, 2017 11:19 am

Re: I am new executive secretary, can't access the Leader and Clerk Resources ...

Postby mixerman » Wed Jun 28, 2017 11:58 am

sbradshaw wrote:Have you been able to log in before (for the past 6 weeks), or is this the first time you've tried to log in?


I have tried to log in several times over the last 6 weeks, always says access denied.

I know the ward clerk has me updated in the "system" as the executive secretary as well.

Thank you

mixerman
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Posts: 5
Joined: Wed Jun 28, 2017 11:19 am

Re: I am new executive secretary, can't access the Leader and Clerk Resources ...

Postby mixerman » Wed Jun 28, 2017 12:30 pm

scgallafent wrote:There is a network issue in the data center that has been causing problems this morning.


Sorry I should have mentioned that I have not been able to access those resources at all, I have tried several times over the last 6 weeks. thx

scgallafent
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Location: Riverton, Utah

Re: I am new executive secretary, can't access the Leader and Clerk Resources ...

Postby scgallafent » Wed Jun 28, 2017 12:40 pm

Is your LDS Account associated with your member record? When you go to https://ldsaccount.lds.org/membership, do you see your membership record number, birth date, and callings?

mixerman
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Posts: 5
Joined: Wed Jun 28, 2017 11:19 am

Re: I am new executive secretary, can't access the Leader and Clerk Resources ...

Postby mixerman » Thu Jun 29, 2017 9:09 am

scgallafent wrote:Is your LDS Account associated with your member record? When you go to https://ldsaccount.lds.org/membership, do you see your membership record number, birth date, and callings?


I went to the link, it showed my calling, DOB...but did not show my membership record #. I just entered and saved the record #.

I tried to access the LCR again, still no luck. Maybe it takes a minute to update.

mixerman
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Posts: 5
Joined: Wed Jun 28, 2017 11:19 am

Re: I am new executive secretary, can't access the Leader and Clerk Resources ...

Postby mixerman » Thu Jun 29, 2017 9:10 am

ETA that worked, thanks for your help! It just took a minute to update. This has been a real hassle not having access, I really appreciate the help.


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