UNABLE TO ACCESS GENEALOGY SITE
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- New Member
- Posts: 1
- Joined: Sun Aug 13, 2017 9:28 pm
Re: UNABLE TO ACCESS GENEALOGY SITE
My daughter is not able to access Family Search. We are using the confirmed user name but the system is not recognizing it. Any suggestions?
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- Community Administrator
- Posts: 34513
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: UNABLE TO ACCESS GENEALOGY SITE
I'd suggest going to FamilySearch, Help > contact us.
This forum is mostly user to user support. So far, the community has not figured out what might be causing problems with FamilySearch.
This forum is mostly user to user support. So far, the community has not figured out what might be causing problems with FamilySearch.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.