Issues with setting up kids' LDS account
Posted: Sun Jun 11, 2017 5:44 pm
Want to get my 12yo son access to LDS account for family history stuff.
1. went to register account
2. Told me to have a text sent to give him adult permissions
3. Got the text, entered the number, says not valid
4. Repeated the steps above with 3 different validation codes, never works
5. Now, tried again to set up the account and get "Either the MRN and/or Birth Date is not valid or the account already exists."
6. When I try " recover" options it says the account doesn't exist.
No place for help, clerk hasn't helped. Looking for advice where to go. This shouldn't be this hard.
Any ideas?
1. went to register account
2. Told me to have a text sent to give him adult permissions
3. Got the text, entered the number, says not valid
4. Repeated the steps above with 3 different validation codes, never works
5. Now, tried again to set up the account and get "Either the MRN and/or Birth Date is not valid or the account already exists."
6. When I try " recover" options it says the account doesn't exist.
No place for help, clerk hasn't helped. Looking for advice where to go. This shouldn't be this hard.
Any ideas?