LDS ACCOUNT SETTING

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
Donatus123
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LDS ACCOUNT SETTING

Postby Donatus123 » Wed May 31, 2017 1:46 pm

:oops: Some one registered an LDS account 20 years ago, in trying to recover his password a code was sent to unknown email address. How can this person record his password seen that the email is the only option found in the recovery options.

lajackson
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Re: LDS ACCOUNT SETTING

Postby lajackson » Wed May 31, 2017 1:58 pm

Donatus123 wrote:Some one registered an LDS account 20 years ago,

Select the "Forgot username?" link and try recovering the account with the membership record number and date of birth.

Donatus123
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Re: LDS ACCOUNT SETTING

Postby Donatus123 » Thu Jun 01, 2017 4:46 am

We have tried it, it doesn't work. The owner of the account demands the account to be deleted so he can register new account. His name is [redacted], Record NO.[redacted], Birth Date [redacted]. Country [redacted]. Thanks
Last edited by scgallafent on Thu Jun 01, 2017 8:23 am, edited 1 time in total.
Reason: Remove personal information

scgallafent
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Re: LDS ACCOUNT SETTING

Postby scgallafent » Thu Jun 01, 2017 8:28 am

Donatus123 wrote:The owner of the account demands the account to be deleted so he can register new account.

No one here can do that for you. This forum is primarily user-to-user support. To resolve this, the ward clerk will need to contact the Global Service Center for assistance.

I have removed the personal information from your post. This is a public forum. Any information posted here is publicly visible.

Donatus123
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Joined: Wed May 31, 2017 1:33 pm

Re: LDS ACCOUNT SETTING

Postby Donatus123 » Thu Jun 01, 2017 1:56 pm

Thanks very much for that information, have a wonderful day.


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