User name recovery
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- New Member
- Posts: 2
- Joined: Mon May 22, 2017 10:35 am
User name recovery
My mother lost her lds user name, I tried to recover it with her mail and phoe, but that option is not available fot her account, y tried to recover it with her membership number, but the text message to recover her account was sent to a phone that she already does not have. How can we recover her user name? There is a phone that you know I can call for help?
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- Community Moderators
- Posts: 11460
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: User name recovery
Have her select the Forgot username? link and try to recover her account using her membership record number and her date of birth.