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downloading//cannot login

Posted: Sat May 20, 2017 11:10 pm
by AlexScottGrunberg
I recieve a message

"downloading, this may take a couple of minutes, depending on your connection."

i cannot recieve the download nor can I login.

the all appears to be frozen without progress.

any ideas?

Re: downloading//cannot login

Posted: Sun May 21, 2017 5:52 am
by russellhltn
What are you trying to download?

Re: downloading//cannot login

Posted: Sun May 21, 2017 3:57 pm
by sbradshaw
Sounds like the LDS Tools app? You might try syncing later in the day or on a different day. Sometimes things get bogged down on Sunday mornings.