downloading//cannot login

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
AlexScottGrunberg
New Member
Posts: 1
Joined: Sat May 20, 2017 10:07 pm

downloading//cannot login

Postby AlexScottGrunberg » Sat May 20, 2017 10:10 pm

I recieve a message

"downloading, this may take a couple of minutes, depending on your connection."

i cannot recieve the download nor can I login.

the all appears to be frozen without progress.

any ideas?

russellhltn
Community Administrator
Posts: 21923
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: downloading//cannot login

Postby russellhltn » Sun May 21, 2017 4:52 am

What are you trying to download?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

User avatar
sbradshaw
Senior Member
Posts: 3114
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: downloading//cannot login

Postby sbradshaw » Sun May 21, 2017 2:57 pm

Sounds like the LDS Tools app? You might try syncing later in the day or on a different day. Sometimes things get bogged down on Sunday mornings.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


Return to “LDS Account”

Who is online

Users browsing this forum: No registered users and 1 guest