downloading//cannot login

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
AlexScottGrunberg
New Member
Posts: 1
Joined: Sat May 20, 2017 10:07 pm

downloading//cannot login

Postby AlexScottGrunberg » Sat May 20, 2017 10:10 pm

I recieve a message

"downloading, this may take a couple of minutes, depending on your connection."

i cannot recieve the download nor can I login.

the all appears to be frozen without progress.

any ideas?

russellhltn
Community Administrator
Posts: 22855
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: downloading//cannot login

Postby russellhltn » Sun May 21, 2017 4:52 am

What are you trying to download?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

User avatar
sbradshaw
Senior Member
Posts: 3443
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: downloading//cannot login

Postby sbradshaw » Sun May 21, 2017 2:57 pm

Sounds like the LDS Tools app? You might try syncing later in the day or on a different day. Sometimes things get bogged down on Sunday mornings.
Samuel Bradshaw • If you desire to serve God, you are called to the work.


Return to “LDS Account”

Who is online

Users browsing this forum: No registered users and 1 guest