MRN WRONG

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
Kerryhdz1020@hotmail.com
New Member
Posts: 2
Joined: Thu May 18, 2017 8:26 am

MRN WRONG

Postby Kerryhdz1020@hotmail.com » Thu May 18, 2017 8:29 am

[s[/s] trying to make a acc for my wife and it keeps saying the MRN IS WRONG OR THE BIRTHDAY WHICH IS NOT ... I KNOW MY WIFE BIRTHDAY AND I GOT HER MRN FRON HER TEMPLE RECOMMEND AND CHURCH WEBSITE ... CAN SOMEBODY HELP PLEASE ....

mauramcgraw48@gmail.com
New Member
Posts: 1
Joined: Thu May 18, 2017 9:46 am

Re: MRN WRONG

Postby mauramcgraw48@gmail.com » Thu May 18, 2017 9:54 am

I know my MRN is correct and my Birthday are. correct it says I have attempted to many times
So how do I fix this?

eblood66
Senior Member
Posts: 2341
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: MRN WRONG

Postby eblood66 » Thu May 18, 2017 10:13 am

Check with your ward clerk and make sure her birthdate is correctly recorded on her membership record.

Also, the error usually says that the MRN or birthdate is incorrect or the MRN is already in use by another account. There are several websites that all use LDS Account and it isn't always obvious that they do. So she may have made an account and didn't realize it. You can use the 'Forgot your username?' link on the login page and the MRN recovery option to see if there she already has an account. If so, she can reset then reset the password and get access to it.


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