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Member Record Number

Posted: Tue May 09, 2017 9:14 am
by beckface20
I've been a member of the Church my entire life. I have a Member Record Number. I've just been given the calling to serve in my R.S. Presidency and need access to the tools information for my ward family. I have attempted several times to enter the correct MRN and I'm still denied access. What do I do? Need help fast!

Re: Member Record Number

Posted: Tue May 09, 2017 5:34 pm
by sbradshaw
What error message do you get?

Re: Member Record Number

Posted: Thu May 18, 2017 9:31 am
by Kerryhdz1020@hotmail.com
LDS.ORG IS NOT TAKING MY MRN FOR MY LDS ACCOUNT, AND I KNOW IS RIGHT CAUSE I HAVE THE SAME NUMBER IN MY TEMPLE REC.

Re: Member Record Number

Posted: Thu May 18, 2017 9:48 am
by lajackson
Kerryhdz1020@hotmail.com wrote:I KNOW IS RIGHT CAUSE I HAVE THE SAME NUMBER IN MY TEMPLE REC.
You may wish to check your membership record number with a recent Individual Ordinance Summary or, if you do not have one, with your membership or ward clerk. It is possible that the membership record number on your temple recommend is not correct.

It does not happen often, but occasionally the membership record numbers of a husband and/or wife will be copied or switched on temple recommends. There also may have been a transcription error when the recommend was being prepared.

In any event, your ward clerk or his assistant will be able to help you verify the number.

Re: Member Record Number

Posted: Sat May 20, 2017 3:32 pm
by beckface20
bradshaw, I'm getting "denied access" So, here is a little back story, on my temple recommend, my MRN is written wrong (human error) Got a hold of our ward clerk, got the correct number, and obviously I'm entering the correct DOB. Don't know what else I could possibly do.