How to update country/region

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
hzgplr
New Member
Posts: 1
Joined: Sun Aug 07, 2016 9:55 am

How to update country/region

Postby hzgplr » Mon May 01, 2017 8:23 am

Somehow, my account is no longer connected to the United States. I go to the country and language information and the closest I can get to changing it back to the U.S. is North America. However, the only options are Canada, Mexico, and the Caribbean. I need to access si.lds.org information and that is not doable unless I am on the U.S. site. I can find no way to get me back to the U.S. pages. Country/Language Information does not include the U.S. as an option.

HELP! :D

lajackson
Community Moderators
Posts: 6928
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: How to update country/region

Postby lajackson » Mon May 01, 2017 10:39 am

hzgplr wrote:I go to the country and language information and the closest I can get to changing it back to the U.S. is North America. However, the only options are Canada, Mexico, and the Caribbean.

Someone worked very hard to make this not at all intuitive. At the language globe, go to Worldwide, then English.

aulpedajas
New Member
Posts: 1
Joined: Sun Jun 04, 2017 5:27 am

Re: How to update country/region

Postby aulpedajas » Sun Jun 04, 2017 5:28 am

I have the same issue. I live in Estonia, but the website says I am in Latvia where I have never lived. There is no way to change it. Very unprofessionally done.


Return to “LDS Account”

Who is online

Users browsing this forum: No registered users and 2 guests