Username and Last Name change issues

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
SamHawkins27
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Joined: Fri Apr 28, 2017 8:52 am

Username and Last Name change issues

Postby SamHawkins27 » Fri Apr 28, 2017 8:55 am

My account will not let me make a Username change, even though under the "Help" section of myLDS.org says that I should be able to. I also need to change my last name because I have been recently married and have change my last name.

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Username and Last Name change issues

Postby russellhltn » Fri Apr 28, 2017 11:01 am

I think you should be able to change your "user name" - that is the login ID you are using (SamHawkins27). You can't edit the last name that appears on your LDS Account, but that information doesn't seem to be used anywhere else.

To change your name on the records of the church, you'll need to work with your ward membership clerk.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

SamHawkins27
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Posts: 2
Joined: Fri Apr 28, 2017 8:52 am

Re: Username and Last Name change issues

Postby SamHawkins27 » Fri Apr 28, 2017 11:05 am

I have tried to change the username, but when i follow the help instructions I am not presented with a way to change it. the only thing that the Personal Information page allows me to change is the name that shows up on LDS.org when I am logged in.

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aebrown
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Location: Sandy, Utah

Re: Username and Last Name change issues

Postby aebrown » Wed May 03, 2017 8:05 am

russellhltn wrote:I think you should be able to change your "user name" - that is the login ID you are using (SamHawkins27).

That's true for most people, but not all. For example, if you are considered to part of the "workforce" (because you are some sort of Church employee, or a particular kind of missionary or have some other calling with access to certain Church information systems), you are not allowed to change your Username. Perhaps there are other situations as well where changing the Username is not allowed.


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