Ward Member problems with lds.org accounts
Posted: Thu Apr 20, 2017 7:07 am
Hope whoever is reading this is having a good day,
I am a Membership clerk in the Port Angeles 1st Ward (just this week now the MT Pleasant ward) of the Port Angeles Stake in Washington State. This is the second time I have run across this kind of thing. I copied the email I got form a member:
"I've been trying to access my online lds.org account to order garments - I've done this many many times before. Now it is not recognizing my username or password. I tried to reset everything using my birthday and membership number but it says that they are invalid ans my membership number doesnt exist. The people I spoke with to fix this directed me to you. Can you help? It's so weird."
Is there something I can do to help or a contact # or email for them to have some help in resolving this kind of thing?
Thank you for any help you can offer.
Scott Dudley
I am a Membership clerk in the Port Angeles 1st Ward (just this week now the MT Pleasant ward) of the Port Angeles Stake in Washington State. This is the second time I have run across this kind of thing. I copied the email I got form a member:
"I've been trying to access my online lds.org account to order garments - I've done this many many times before. Now it is not recognizing my username or password. I tried to reset everything using my birthday and membership number but it says that they are invalid ans my membership number doesnt exist. The people I spoke with to fix this directed me to you. Can you help? It's so weird."
Is there something I can do to help or a contact # or email for them to have some help in resolving this kind of thing?
Thank you for any help you can offer.
Scott Dudley