info unable to update
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- New Member
- Posts: 1
- Joined: Fri Mar 31, 2017 10:16 pm
info unable to update
Hi I am trying to update my info but when I enter my phone # and Membership record number but when I do it says that they are already linked to another account. What do I do?
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- Community Administrator
- Posts: 34422
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: info unable to update
You probably have an account you created sometime back and didn't realize it was a LDS Account.
At the login screen, use the "forgot username" link. Recover your accounting using the MRN option. If need be, you can recover the password as well.
At the login screen, use the "forgot username" link. Recover your accounting using the MRN option. If need be, you can recover the password as well.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.