info unable to update

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
Dannamay
New Member
Posts: 1
Joined: Fri Mar 31, 2017 9:16 pm

info unable to update

Postby Dannamay » Fri Mar 31, 2017 9:19 pm

Hi I am trying to update my info but when I enter my phone # and Membership record number but when I do it says that they are already linked to another account. What do I do?

russellhltn
Community Administrator
Posts: 22865
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: info unable to update

Postby russellhltn » Fri Mar 31, 2017 9:31 pm

You probably have an account you created sometime back and didn't realize it was a LDS Account.

At the login screen, use the "forgot username" link. Recover your accounting using the MRN option. If need be, you can recover the password as well.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


Return to “LDS Account”

Who is online

Users browsing this forum: No registered users and 2 guests