Personal Church Records

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
lphall
New Member
Posts: 2
Joined: Mon Oct 03, 2016 3:56 pm

Personal Church Records

Postby lphall » Thu Mar 30, 2017 11:20 am

I have been trying to access my records and I keep getting data that I am not authorized to see my own records.
What can I do to rectify this?

lphall
New Member
Posts: 2
Joined: Mon Oct 03, 2016 3:56 pm

Re: Personal Church Records

Postby lphall » Thu Mar 30, 2017 11:24 am

As I have been trying to access my records, I also am finding that my user name
I also found that my mobile phone number for my LDS Account lphall has been changed. The phone number (XXXXXXX) will no longer be associated with my LDS Account. HELP PLEASE

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mfmohlma
Senior Member
Posts: 842
Joined: Thu Feb 28, 2008 5:45 pm
Location: Hillsboro, OR

Re: Personal Church Records

Postby mfmohlma » Thu Mar 30, 2017 11:33 am

This forum is only user-to-user support. We have no access to individual records. Please contact your ward clerk for assistance. If needed, he can contact the Global Service Center on your behalf.

eblood66
Senior Member
Posts: 2500
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Personal Church Records

Postby eblood66 » Thu Mar 30, 2017 11:35 am

The forum here is just for user-to-user help. No one here can do anything regarding your specific records or account.

Note, however, that the church does not provide online access to membership records for the general membership. Certain information shows in the LDS Tools app for mobile devices but there is no online access. If you wish to get a copy of your Individual Ordinance Summary (which shows the personal information the church has for you and any ordinance information) you need to ask your ward clerk to provide it.

Your ward clerk can also change your phone number on church records. If you need to change the phone number used for LDS Account recovery purposes, go to https://ldsaccount.lds.org. That phone number is different than the one visible in the ward directory and to church leaders.

russellhltn
Community Administrator
Posts: 22718
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Personal Church Records

Postby russellhltn » Thu Mar 30, 2017 12:33 pm

lphall wrote:I have been trying to access my records and I keep getting data that I am not authorized to see my own records.

You're not going to be able to do that with this account. It doesn't have a MRN (membership record number) associated with it. Consequently, the church systems doesn't know it's "you" and won't grant access to things like the directory or the calendar. That's why you're getting "access denied". It thinks you're a non-member.

You need to go to ldsaccount.lds.org and add the MRN to your account.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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