Church Record # says its already in use.

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
smithabbyk
New Member
Posts: 1
Joined: Tue Mar 28, 2017 3:31 pm

Church Record # says its already in use.

Postby smithabbyk » Tue Mar 28, 2017 3:33 pm

Hello,

When I try to enter my church record number to my ldstools account it says my number is already in use. Please help? My account won't let me access my ward directory or family history.

russellhltn
Community Administrator
Posts: 22163
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Church Record # says its already in use.

Postby russellhltn » Tue Mar 28, 2017 4:30 pm

Odds are you have another account you've forgotten about. At the lds.org login screen, use the "forgot username" and use the MRN option to recover that.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


Return to “LDS Account”

Who is online

Users browsing this forum: No registered users and 1 guest