Who does the notification timing?

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
former
New Member
Posts: 1
Joined: Sun Mar 12, 2017 5:21 am

Who does the notification timing?

Postby former » Sun Mar 12, 2017 5:27 am

I get the fact that someone has decided that complex passwords that are changed all the time are needed, but who is the sleep destroyer responsible for these notifications at 4:14 A.M.? Do you not know that some people are on call 24 hours a day seven days a week? Do you not comprehend that you are destroying a nights sleep when your thoughtless communication arrives? Please repent and fix this so that the LDS account password notification does not go out in the middle of the night. I am confident that you have the ability to remedy the situation.

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Who does the notification timing?

Postby russellhltn » Sun Mar 12, 2017 12:14 pm

former wrote:I am confident that you have the ability to remedy the situation.

Your confidence is misplaced. This is primarily and user-to-user forum with no power over the church systems.

Since this is a world-wide church, it's always going to be 4AM somewhere. So the solution is not that simple.

I'd respectfully suggest you're more likely to resolve your situation sooner by separating your urgent and non-urgent emails (perhaps by account or by rules) and adjust the middle on the night notifications appropriately.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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