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Recover of password.

Posted: Fri Mar 10, 2017 8:39 pm
by mwbradbury
Hw does one contact Global Services to recover a password?

Re: Recover of password.

Posted: Fri Mar 10, 2017 9:39 pm
by rmrichesjr
It's probably quicker (and more efficient) if the person can use the automated password recovery mechanism on the relevant sign-in page. If the situation requires the Global Service Center, someone whose password is working and who has access to LCR can go to LCR, click on Help -> Help Center, enter "Global Service Center" (click on the item in the drop-down menu when it appears) and follow the links.

Re: Recover of password.

Posted: Fri Mar 10, 2017 9:41 pm
by Mikerowaved
Here's a link that should help: https://ldsaccount.lds.org/recovery

Re: Recover of password.

Posted: Fri Mar 10, 2017 9:47 pm
by rmrichesjr
Cool! That's a nicely-done page. However, please be forewarned that it has one potentially inconvenient side effect. If you're signed in to your LDS Account and visit that page, it signs you out.

Re: Recover of password.

Posted: Sun Mar 12, 2017 10:37 pm
by Mikerowaved
rmrichesjr wrote:If you're signed in to your LDS Account and visit that page, it signs you out.
Yeah, I noticed that too. Interesting.