Recover of password.

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
mwbradbury
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Recover of password.

Postby mwbradbury » Fri Mar 10, 2017 8:39 pm

Hw does one contact Global Services to recover a password?

rmrichesjr
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Re: Recover of password.

Postby rmrichesjr » Fri Mar 10, 2017 9:39 pm

It's probably quicker (and more efficient) if the person can use the automated password recovery mechanism on the relevant sign-in page. If the situation requires the Global Service Center, someone whose password is working and who has access to LCR can go to LCR, click on Help -> Help Center, enter "Global Service Center" (click on the item in the drop-down menu when it appears) and follow the links.

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Mikerowaved
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Re: Recover of password.

Postby Mikerowaved » Fri Mar 10, 2017 9:41 pm

Here's a link that should help: https://ldsaccount.lds.org/recovery
So we can better help you, please edit your Profile to include your general location.

rmrichesjr
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Re: Recover of password.

Postby rmrichesjr » Fri Mar 10, 2017 9:47 pm

Cool! That's a nicely-done page. However, please be forewarned that it has one potentially inconvenient side effect. If you're signed in to your LDS Account and visit that page, it signs you out.

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Mikerowaved
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Re: Recover of password.

Postby Mikerowaved » Sun Mar 12, 2017 9:37 pm

rmrichesjr wrote:If you're signed in to your LDS Account and visit that page, it signs you out.

Yeah, I noticed that too. Interesting.
So we can better help you, please edit your Profile to include your general location.


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